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Universal Communications for Telco

    Universal Communications

    Every business is looking for a competitive edge. Iskratel Universal Communications (UC) accomplishes the goal. The solution optimally fits into the existing network infrastructure, while it complements the service provider cloud offer to prevent churn and increase ARPU.

    Universal Communications offer advanced services with numerous business features and enriched multimedia applications.

    • Fixed-mobile convergence with single identity services regardless of the device type, mobile or fixed
    • HD audio and HD video
    • Web-based self-care portals
    • Rich voice services like ring back tones, voicemail, messaging-to-email
    • Rich communications services like presence, IM, file transfer, group chat

    The solution offers modern SIP-based business applications.

    • Virtual PBX: A virtual IP PBX, implemented in the service provider's network, always provides up-to-date business-communications services.
    • PBX integration: This type of application model is suitable for business customers who want to own and maintain the in-house system themselves. In this case the service provider ensures the connectivity of their PBX system with the public communication network with a certain call capacity. By including a PBX system the system becomes a member of a business group with users and PBX systems at the locations.
    • Managed IP PBX: The opposite to PBX integration, the service provider installs a new IP PBX onsite, charges for the number of phones/lines and maintains the system.
    • PBX overlay services: In this case the service provider ensures the connectivity of their PBX system with the public communication network with a certain call capacity and ensures the overlay services on top of the PBX services. For instance, a single identity service with rich communications service capabilities can be added to legacy PBX lines.
    • Services beyond VoIP: Fax-to-email, web collaboration and CRM integration as stand-alone entities.

    Telco benefits

    • New services on existing devices
    • Value-added Telco apps on any device
    • Pre-arranged service packages on the web portal
    • Protection and reuse of existing assets
    • Seamless unification of mobile and fixed communications
    • Support for IMS and NGN
    • Full regulatory compliance

    End-user benefits

    • Mobility with the enterprise number
    • Single identity on different devices
    • Agile productivity with all services
    • New services on existing devices

    Enterprise benefits

    • Lower and predictable costs
    • Scalability of the solution – pay as you grow
    • Ease of use via web portal and bulk provisioning
    • Remote office for nomadic users
    Contact us

    For information, call +386 (0)4 207 24 29. For written information, send your e-mail address to or complete the form bellow:

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    Why Iskratel?

    Iskratel is the leading European provider of infocommunications solutions, with 70 years of experience, EU-based R&D and manufacturing facilities, and presence in over 30 countries. We combine experience and know-how with creativity and innovation. We leverage ICT expertise in delivering integrated solutions across Telco, Transport, Public Safety and Energy industries.

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    Iskratel, d.o.o., Kranj
    Ljubljanska cesta 24a, 4000 Kranj, Slovenia


    Phone:+386 (0)4 207 20 00
    Fax:+386 (0)4 207 27 12

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